What our customer say
Our care behind every order
Sophie & James was built for women who know exactly who they are — and want clothes that reflect it. Refined, effortless, quietly beautiful. More than 10.000 women across the UK have shopped with us, and looking after every one of them has always come first. From the moment you place your order to the day it arrives at your door, every detail is considered and cared for.
Every piece is chosen by us and made in small runs, we don't restock. When a style sells out, it's gone for good. It's exactly why the women who find something they love here rarely wait.
Frequently Asked Questions
Yes, we offer free premium shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.
Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition.
To start a return, please contact us via our Contact Page or email us at info@sophieandjameslondon.com, and we’ll guide you through the return process.
Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page.
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
You can shop safely and securely with the following payment methods:
- Credit Cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Shop Pay
Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information and ensure a safe checkout process.
Orders are typically processed within1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.
Our customer support team is always happy to help. You can reach us through the Contact Page or by email info@sophieandjameslondon.com We usually reply within24 hours.
